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Draft — AI-generated starting point. Have a lawyer review this before publishing it as your real, binding terms. Replace all [bracketed] placeholders with your actual business details.

Terms of Service

Last updated: [DATE]

1. Acceptance of terms

By creating an account or using TraqZo (the "Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.

2. What TraqZo is

TraqZo is a server-side conversion tracking platform that helps you collect website visitor events, deduplicate and process them, apply fraud/bot detection, and forward conversion data to ad platforms you connect (Google, Meta, TikTok, Snapchat, Pinterest).

3. Your account

  • You must provide accurate information when registering and keep your credentials secure
  • You're responsible for all activity under your account, including sub-users if you're an agency account
  • You must be legally able to enter into a binding contract to use the Service
  • We may suspend or terminate accounts that violate these Terms

4. Acceptable use

You agree not to:

  • Use the Service to collect data unlawfully, without appropriate visitor consent where required, or in violation of any ad platform's own terms
  • Attempt to access another customer's account or data
  • Reverse-engineer, resell, or white-label the Service beyond what's explicitly permitted under an agency plan
  • Use the Service for any fraudulent, harmful, or illegal purpose

5. Your ad platform accounts

You connect your own Google, Meta, TikTok, Snapchat, and Pinterest accounts and credentials. We are not responsible for actions taken by these platforms (such as account suspension, policy enforcement, or API changes) — your relationship with those platforms is governed by their own terms.

6. Fees and payment

  • Paid plans are billed according to the plan you select
  • Bangladesh customers may pay via mobile banking (e.g. bKash, Nagad) or bank transfer, subject to manual verification by our team, which we aim to process within [X hours/days]
  • Submitting a payment with an incorrect or duplicate transaction ID may result in your upgrade being rejected; you'll be notified and asked to resubmit
  • [Add your refund policy here — e.g. "Fees are non-refundable except as required by law" or your actual policy]
  • We may change pricing with [X days'] notice to existing customers

7. Free trial

New accounts receive a free trial period as described at signup. We may modify or discontinue the free trial for new signups at any time; this won't retroactively affect trials already in progress.

8. Data ownership and processing role

As between you and us: you own the data your website visitors generate, and you are the "data controller" for purposes of applicable privacy law; we act as your "data processor," handling that data only as needed to provide the Service, per our Privacy Policy.

9. Service availability

We aim for high reliability but don't guarantee uninterrupted, error-free service. Scheduled maintenance, third-party ad platform outages, or events outside our control may affect availability. We are not liable for lost ad conversions, lost revenue, or other damages arising from Service interruptions, to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, TraqZo and [YOUR LEGAL BUSINESS NAME] are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to lost profits, lost ad spend, or lost data, even if advised of the possibility of such damages. Our total liability for any claim is limited to the amount you paid us in the [X months] preceding the claim.

11. Termination

You may cancel your account at any time. We may suspend or terminate your account for violation of these Terms, non-payment, or extended inactivity, with notice where reasonably possible.

12. Changes to these terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of Bangladesh, without regard to conflict of law principles. [Confirm this with your lawyer, and add a dispute resolution/jurisdiction clause if desired.]

14. Contact

[YOUR LEGAL BUSINESS NAME]
[YOUR ADDRESS]
support@traqzo.com